Communal roof repairs, replacement and Section 20 support for Norwich managing agents, freeholders, RTM companies and residents’ associations. Surveys, forecasts and transparent itemised costing.
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📞 Call Now: 0160 339 6191Block management roofing covers communal roofs on leasehold blocks — both flat roofs on purpose-built developments and pitched roofs on converted period houses. Where works cost any leaseholder over £250, Section 20 consultation is required, and we provide the specifications, estimates and documentation that process needs.
Norwich has a substantial stock of purpose-built and converted-flat leasehold blocks — from the Georgian and Victorian conversions of the Golden Triangle and city centre to purpose-built developments around the Riverside, the university and the outer estates. Communal roofing on these blocks is a specialist world of its own: the works are major, the money comes from leaseholders through the service charge, and the process is governed by statute. We work with managing agents, freeholders, Right to Manage companies and residents’ associations across the city to deliver communal roof repairs and replacements correctly and transparently.
Whether it is a flat or low-pitch communal roof over a purpose-built block, or the pitched roof of a large Victorian house converted into flats, we survey, specify and cost the work in the format a block needs — with the itemised detail that supports leaseholder consultation and reserve-fund planning.
Where communal roof works will cost any single leaseholder more than £250, the freeholder or managing agent must consult leaseholders under Section 20 of the Landlord and Tenant Act 1985 before proceeding — or risk being unable to recover the cost above that cap. We are experienced in supporting this process and provide exactly what it needs.
We provide a clear specification of the proposed works so the managing agent can serve the Notice of Intention describing what is proposed and why.
We supply a detailed itemised estimate as one of the required quotations, in a format leaseholders can understand and compare.
We answer technical observations from leaseholders during the consultation period, helping the agent respond substantively.
Once consultation is complete we deliver the works to the agreed specification, with the documentation the block’s accounts require.
Purpose-built blocks typically carry flat or low-pitch communal roofs — single-ply membrane, felt or liquid systems — where drainage design and detailing determine whether the whole block stays dry. Converted period houses carry pitched clay pantile or Welsh slate communal roofs with all the heritage-matching and leadwork demands of any Norwich period property. We cover both, specifying the right system and matching materials appropriately, and we understand that on a block a single failed detail affects multiple leaseholders at once.
A well-run block plans for its roof rather than being ambushed by it. We provide communal roof condition surveys with 5- and 10-year cost forecasts, giving managing agents and RMC directors the figures to set a realistic sinking fund and avoid a sudden large Section 20 levy landing on leaseholders. Planned, forecast roofing spend is easier to fund, easier to consult on, and far cheaper than emergency repair to a neglected communal roof.
| Block service | Typical scope |
|---|---|
| Communal roof condition survey | Written report + 5/10yr forecast |
| Section 20 specification & estimate | Consultation-ready documentation |
| Communal flat-roof recover | Single-ply / liquid, phased |
| Pitched communal re-roof | Matched materials, scaffold licence |
Scaffold on a block affects every resident, so it needs handling well. We arrange scaffold licences through Norwich City Council, plan access to minimise disruption to residents and parking, and support the managing agent’s communication to leaseholders so everyone knows what is happening and when. On tight city-centre and Golden Triangle streets we allow for permit lead times and constrained pavement space.
We cover communal and block roofing across the city’s flat stock: the Georgian and Victorian conversions of the Golden Triangle, Thorpe Road and the city centre; purpose-built developments around the Riverside, King Street and the university; and the flatted estates of the outer suburbs. Each brings its own communal roof challenges — heritage matching on conversions, large flat-roof spans on purpose-built blocks — and we have the range to survey and specify across all of them.
Communal roofing is quoted per specification following survey, with itemised estimates formatted for Section 20 consultation and block accounts. No payment before materials are on site; staged payments on major works.
Communal roof works carry a 10-year written workmanship guarantee, with manufacturer warranties on membranes and materials on top. Crucially for a block, we provide the itemised documentation, condition reports and completion records that support the service-charge accounts, satisfy leaseholder scrutiny, and inform the next reserve-fund review. Transparency is not a nicety on a block — it is what keeps leaseholders on side and the agent covered.
Under Section 20 of the Landlord and Tenant Act 1985, leaseholders must be consulted before qualifying works where any one leaseholder would contribute more than £250, or the cost above that cap may be irrecoverable.
— Landlord & Tenant Act 1985, s.20 / The Property Institute (TPI) guidance
On a block we phase works to keep disruption to residents low, protect communal areas, and keep the managing agent informed at every stage. You do not need to stay home for external work - we just need power and access agreed in advance.
Communal flat-roof and liquid work needs dry weather to cure; we schedule around the forecast. Norwich’s exposed North Sea weather and mature street trees load communal roofs and valleys alike.
Working on a block is a fundamentally different discipline from a single house. The money comes from many leaseholders through the service charge, so every pound must be justified and documented. The legal process — Section 20 consultation — governs how major works are authorised, and getting it wrong can leave the freeholder unable to recover the cost. Multiple parties have an interest: the freeholder or their managing agent, the RMC or RTM directors, and every leaseholder whose service charge funds the work. And a single roof defect on a block affects many homes at once, so the stakes of a delayed or botched repair are multiplied. That is why we approach block roofing with the specification detail, consultation support and transparent costing the sector demands — not just the roofing skill.
We also understand the rhythm of block management: budget-setting seasons, AGMs where major works are discussed, and the need to give directors and leaseholders clear technical information they can act on. Our condition surveys and forecasts are written to feed directly into that cycle.
For managing agents with multiple Norwich blocks, we offer the consistency that makes portfolio management easier: one point of contact, standardised reporting, consultation-ready documentation, and priority response on communal roof emergencies. We know that an agent’s reputation with their clients depends on the contractors they appoint, so we protect it — turning up when we say, communicating with residents professionally, and delivering the paperwork your accounts and audits require. Whether it is a reactive repair on a Riverside block or a planned re-cover across several converted houses in the Golden Triangle, we scale to the portfolio.
Working on a block is a fundamentally different discipline from a single house. The money comes from many leaseholders through the service charge, so every pound must be justified and documented. The legal process — Section 20 consultation — governs how major works are authorised, and getting it wrong can leave the freeholder unable to recover the cost. Multiple parties have an interest: the freeholder or their managing agent, the RMC or RTM directors, and every leaseholder whose service charge funds the work. And a single roof defect on a block affects many homes at once, so the stakes of a delayed or botched repair are multiplied. That is why we approach block roofing with the specification detail, consultation support and transparent costing the sector demands — not just the roofing skill.
We also understand the rhythm of block management: budget-setting seasons, AGMs where major works are discussed, and the need to give directors and leaseholders clear technical information they can act on. Our condition surveys and forecasts are written to feed directly into that cycle.
For managing agents with multiple Norwich blocks, we offer the consistency that makes portfolio management easier: one point of contact, standardised reporting, consultation-ready documentation, and priority response on communal roof emergencies. We know that an agent’s reputation with their clients depends on the contractors they appoint, so we protect it — turning up when we say, communicating with residents professionally, and delivering the paperwork your accounts and audits require. Whether it is a reactive repair on a Riverside block or a planned re-cover across several converted houses in the Golden Triangle, we scale to the portfolio.
Yes. Where communal roof works would cost any leaseholder more than £250, we provide the specification and itemised estimate the managing agent needs to serve the Notice of Intention and run the estimates stage of the Section 20 consultation correctly.
Yes. We provide communal roof condition surveys with written reports and 5- and 10-year cost forecasts, so managing agents and RMC directors can plan the reserve fund and avoid a sudden large levy on leaseholders.
Yes. We cover flat and low-pitch communal roofs on purpose-built blocks (single-ply, felt, liquid systems) and pitched clay or slate roofs on converted period houses, with the heritage matching those require.
We do. We arrange scaffold licences through Norwich City Council, plan access to minimise disruption to residents and parking, and support the agent’s communication to leaseholders.
Yes. We provide itemised estimates formatted for consultation, condition reports, and completion records that support the block’s service-charge accounts and satisfy leaseholder scrutiny.
Yes. Transparent, itemised costing is central to how we work with blocks — it is what keeps leaseholders on side during consultation and supports the reserve-fund review.
Yes. For managing agents with multiple blocks we offer a single point of contact, priority response on communal roof emergencies, and standardised reporting across the portfolio.
Free survey, written quote and a 10-year workmanship guarantee. Call now — no call-out fee.
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